Your WhatsApp assistant

Open the chat

On the Overview, tap Chat with your WhatsApp assistant. WhatsApp opens with “Hello” ready: send it. Always write from your login number, so it recognises your shop.

Change it by message

1. Ask for a change in your own words, or in a voice note: a new price, for example.
2. The assistant tells you exactly what it will change, and waits.
3. Reply yes: it's done, and your shop is updated.

One change at a time, and each one waits for your yes. To delete an order or take your shop offline, a plain yes is not enough: it asks you to type delete and the order's number, or hide.

Ask it anything

Ask it about your shop: your visits, your products, your subscription. A photo with its name and price becomes a product (see Add your products).

It knows your orders too: the ones to do, what you are owed, the details of an order, your customers. It sends you your spreadsheets as an Excel file, and an order's receipt as an image to forward to your customer (see My orders).

A person, if you need one

Write help: Zeinab gets your message and your number, and replies to you right there, in the same chat.

Good to know changes by message come with Pro, and with your free trial. On Standard, and even after Pro ends, the assistant keeps you informed: your orders, your customers and your spreadsheets stay yours.

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